I started off ordering a few outfits at the same time and chopped and changed my order a fair bit - the process dragged out for a while and unfortunately when my clothes did arrive they turned up in someone else's size! Xenab accepted liability straight away and offered to make fresh suits promising to oversee them herself - second batch arrived and the semi formals were beautiful - the embroidery etc. all done very neatly as you can see below on one of the ordered suits.
I've ordered a fair bit online and one thing most sellers fall on is finishing but hers was just right - I ordered a farshi lehnga too which I have to say had amazing flair - it was cut properly the way a farshi should be so even though it had a long kameez it naturally kicked out - I know you must be thinking - well what's to praise about that? Thats what you paid for?? Well ladies I have seen expensive bridals where the lehnga has just hung like a straight skirt so I need to praise her tailor on this!!
I still had issues however - basically Xenab used to have 2 types of kaam (embroidery) one is high end and second was low end cheaper stuff - turns out my heavier formal outfit had 'low end' kaam which I was certainly not satisfied with! I attended one of her exhibitions and saw the different types of work she had and told her I was very unhappy with the one particular outfit I had received - I think most sellers at that stage would tell me to take a hike but not Xenab, her priority was to make sure I was happy and she offered to make an alternative suit for me with the kaam of my choice. This suit has turned out beautifully and I cant emphasise enough how neat the kaam is on this outfit!
Overall my experience with Xenab has ended up being a good one, I find her to be reliable as well as reasonably priced - so many people out there copying her outfits for more than what she charges! She hasn't really been updating her portfolio recently which is a shame. When it comes to heavier non thread kaam I will need to be more specific to make sure we are on the same page - but as far as her semi formal thread embroidery outfits which are up in her albums are concerned I would highly recommend these to anyone thinking of ordering!
Below are a few others I really like...